Exercise 1: Customer Segmentation Template
Purpose: Practice segmenting your target audience using the provided template.
Instructions
- Download the Customer Segmentation Template.
- Identify 2–3 distinct customer segments (e.g., rural households, urban dwellers).
- Fill in demographics, behaviors, unique challenges, and tailored solutions for each segment.
- Submit your completed template for review.
Evaluation Criteria
- Segments Identified: Clear and relevant customer groups listed (4 points).
- Details Provided: Demographics, behaviors, and challenges are well-defined (4 points).
- Tailored Solutions: Solutions address the unique needs of each segment (4 points).
- Overall Completeness: All sections of the template are filled out thoroughly (2 points).
Total Score: 14 points
Time Allocation: 20 minutes
Exercise 2: Persona Development
Purpose: Create detailed customer personas to better understand your target audience.
Instructions
- Use the Persona Development Template to create 2–3 personas.
- Include details like age, gender, occupation, cooking habits, barriers, and motivations.
- Share your completed personas with a peer or mentor for feedback.
Evaluation Criteria
- Persona Details: Comprehensive and realistic attributes included (4 points).
- Barriers and Motivations: Challenges and drivers are clearly explained (4 points).
- Relevance: Personas align with the identified customer segments (4 points).
- Clarity and Organization: Personas are easy to read and logically structured (2 points).
Total Score: 14 points
Time Allocation: 20 minutes
Download the empty Customer Segmentation Template from the Exercise Files Tab
Exercise Files