- Understanding Your Current Market
Know who your current customers are, how they use your product, and how they access it. Use tools like the Customer Profile Worksheet and Market Access Map to guide your thinking.
- Identifying New Customer Segments
Explore untapped groups such as rural households, schools, or women-led cooperatives. Evaluate which segment fits best using the Segment Evaluation Checklist and plan a small test before full rollout.
- Conducting Competitor Analysis
Identify who else is offering similar products, compare features and prices, and find ways to stand out. Use the Competitor Comparison Matrix and Unique Value Proposition Worksheet to refine your position.
- Choosing the Right Distribution Channels
Match your customer group to the best channel — direct sales, local agents, NGOs, retail shops, or mobile delivery. Test one method first and ensure your partners understand your product well.
- Social Media Marketing for Promotion
Use platforms like Facebook and WhatsApp to share real-life stories, demonstrate your product, and engage users. Post regularly and track engagement to improve over time.
- Monitoring Customer Feedback
Collect insights from users through simple forms, organize feedback in a log, identify trends, and make improvements. Track the impact of changes and celebrate progress with your team.