Course Content
Step-by-Step Guide
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Lesson 1
Understanding your current market means knowing who your existing customers are, how they use your product, where they buy it, and why they choose your brand over others.
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Lesson 2
Identifying new customer segments means discovering untapped user groups based on location, income level, fuel preference, or usage habits.
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Lesson 3
Conducting competitor analysis means identifying other businesses offering similar products and understanding their strengths and weaknesses so you can position yourself more effectively.
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Lesson 4
Choosing the right distribution channels means selecting the best methods to deliver your product to your target customers efficiently and affordably.
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Lesson 5
Social media marketing means using platforms like Facebook, Instagram, WhatsApp, or YouTube to share stories, show product benefits, and connect with potential customers.
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Lesson 6
Monitoring customer feedback means collecting and analyzing information from users about their experience with your product to help you improve continuously.
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Case Study
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Self-Assessment
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Key Learning Points
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Frequently Asked Questions (FAQs)
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Market Expansion for Clean Cooking Businesses in Ethiopia

Lesson 1: Understanding Your Current Market

 

Start here – know where you are now

  • What You’ll Do:
  • Fill out the customer profile worksheet
  • Create a market access map
  • Reflect on who your current users are and how they access your product
  • How to Use the Tools:
  1. Open the Customer Profile Worksheet
    • List your top 2 customer types
    • Describe their location, income, fuel type, and usage habits
  2. Draw your Market Access Map
    • Start with your business in the center
    • Show how customers currently reach your product

 

Next Action: Move to Lesson 2 only after completing both tools.

 

Lesson 2: Identifying New Customer Segments

Find new groups of users you can serve

 

What You’ll Do:

  • Explore new user segments using the New Customer Segment Explorer
  • Evaluate which segment fits best using the Segment Evaluation Checklist
  • Build a detailed profile of your chosen group

How to Use the Tools:

  1. Review the New Customer Segment Explorer
    • Add at least 3 potential user groups
  2. Use the Segment Evaluation Checklist
    • Pick the most promising segment based on need, access, and fit
  3. Fill out the Customer Segment Profile Template
    • Gather insights on their cooking habits and needs

 

Next Action: Once you’ve selected and profiled a new segment, move to Lesson 3.

 

Lesson 3: Conducting Competitor Analysis

Know who else is in the market and how to stand out

What You’ll Do:

  • Identify main competitors using the Competitor Identification List
  • Compare offerings using the Competitor Comparison Matrix
  • Define what makes your business unique

How to Use the Tools:

  1. Complete the Competitor Identification List
    • Name 2–3 businesses offering similar products
  2. Use the Competitor Comparison Matrix
    • Rate your product vs. others on key features like price, design, service
  3. Fill out the Unique Value Proposition Worksheet
    • Clarify why customers should choose your stove

 

Next Action: After analyzing your competition, proceed to Lesson 4.

 

Lesson 4: Choosing the Right Distribution Channels

Decide how to get your product into users’ hands

What You’ll Do:

  • Explore common distribution methods using the Distribution Channel Options Overview
  • Match channels to your target segment using the Channel Fit Checker
  • Plan a small test using the Test Channel Action Plan

How to Use the Tools:

  1. Read the Distribution Channel Options Overview
    • Learn pros and cons of direct sales, agents, NGOs, etc.
  2. Use the Channel Fit Checker
    • Choose the best match for your target segment
  3. Fill out the Test Channel Action Plan
    • Define where, when, and how you’ll test the channel

 

Next Action: Test your chosen channel before moving to promotion.

 

Lesson 5: Social Media Marketing for Promotion

Promote your product using digital tools

What You’ll Do:

  • Set up basic profiles using the Social Media Platform Setup Checklist
  • Plan weekly content using the Content Calendar Template
  • Create engaging videos using the Simple Video Script Template

How to Use the Tools:

  1. Complete the Social Media Platform Setup Checklist
    • Start with Facebook or Telegram if new to social media
  2. Use the Content Calendar Template
    • Plan at least 2 posts per week for 2 weeks
  3. Try the Simple Video Script Template
    • Record a short video showing your stove in action

 

Next Action: Launch your first post and begin tracking engagement.

 

Lesson 6: Monitoring Customer Feedback

Keep improving by listening to users

What You’ll Do:

  • Collect feedback using the simple feedback form
  • Organize responses in the feedback summary log
  • Track improvements using the before & after impact tracker
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