Lesson 1: Understanding Your Current Market
Start here – know where you are now
- What You’ll Do:
- Fill out the customer profile worksheet
- Create a market access map
- Reflect on who your current users are and how they access your product
- How to Use the Tools:
- Open the Customer Profile Worksheet
- List your top 2 customer types
- Describe their location, income, fuel type, and usage habits
- Draw your Market Access Map
- Start with your business in the center
- Show how customers currently reach your product
Next Action: Move to Lesson 2 only after completing both tools.
Lesson 2: Identifying New Customer Segments
Find new groups of users you can serve
What You’ll Do:
- Explore new user segments using the New Customer Segment Explorer
- Evaluate which segment fits best using the Segment Evaluation Checklist
- Build a detailed profile of your chosen group
How to Use the Tools:
- Review the New Customer Segment Explorer
- Add at least 3 potential user groups
- Use the Segment Evaluation Checklist
- Pick the most promising segment based on need, access, and fit
- Fill out the Customer Segment Profile Template
- Gather insights on their cooking habits and needs
Next Action: Once you’ve selected and profiled a new segment, move to Lesson 3.
Lesson 3: Conducting Competitor Analysis
Know who else is in the market and how to stand out
What You’ll Do:
- Identify main competitors using the Competitor Identification List
- Compare offerings using the Competitor Comparison Matrix
- Define what makes your business unique
How to Use the Tools:
- Complete the Competitor Identification List
- Name 2–3 businesses offering similar products
- Use the Competitor Comparison Matrix
- Rate your product vs. others on key features like price, design, service
- Fill out the Unique Value Proposition Worksheet
- Clarify why customers should choose your stove
Next Action: After analyzing your competition, proceed to Lesson 4.
Lesson 4: Choosing the Right Distribution Channels
Decide how to get your product into users’ hands
What You’ll Do:
- Explore common distribution methods using the Distribution Channel Options Overview
- Match channels to your target segment using the Channel Fit Checker
- Plan a small test using the Test Channel Action Plan
How to Use the Tools:
- Read the Distribution Channel Options Overview
- Learn pros and cons of direct sales, agents, NGOs, etc.
- Use the Channel Fit Checker
- Choose the best match for your target segment
- Fill out the Test Channel Action Plan
- Define where, when, and how you’ll test the channel
Next Action: Test your chosen channel before moving to promotion.
Lesson 5: Social Media Marketing for Promotion
Promote your product using digital tools
What You’ll Do:
- Set up basic profiles using the Social Media Platform Setup Checklist
- Plan weekly content using the Content Calendar Template
- Create engaging videos using the Simple Video Script Template
How to Use the Tools:
- Complete the Social Media Platform Setup Checklist
- Start with Facebook or Telegram if new to social media
- Use the Content Calendar Template
- Plan at least 2 posts per week for 2 weeks
- Try the Simple Video Script Template
- Record a short video showing your stove in action
Next Action: Launch your first post and begin tracking engagement.
Lesson 6: Monitoring Customer Feedback
Keep improving by listening to users
What You’ll Do:
- Collect feedback using the simple feedback form
- Organize responses in the feedback summary log
- Track improvements using the before & after impact tracker